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Property management · Charlotte, NC · since 2015

A tenant in 21 days, rent in your account by the 10th, and a phone number that a person actually answers. Cancel any time without penalty.

No heat, no water, flooding or a gas smell? (704) 555-0164, answered 24 hours a day.

A white house with brown trim and a car parked in the drive
  • Tenant screening in writing
  • Maintenance line answered 24/7
  • Monthly owner statements
  • Move-in photo reports
  • Rent analysis included
  • Onboarding and setup included
  • Marketing and photography included
  • Twice-yearly inspections included
2015Charlotte
NC

Who we are

About Ashwren Property Management

We look after rented homes across Charlotte for owners who would rather not think about them. Our fee is on this page. The rent reaches you on the 10th. And when you call, a person answers.

Since 2015
Looking after rentals in Charlotte, NC
Long-term only
Single family homes, townhouses and small multi-family
One name
Your own portfolio manager, not a ticket number

Sound familiar?

The usual trouble with a rental, and what we do about it.

Most owners come to us after a manager who was hard to reach, hard to leave, or quietly expensive. These are the six things they describe, and the habit we keep for each.

Charlotte rentals, run properly.See every fee
  • The problem

    Chasing the rent every month

    When the payout arrives late or uneven, the mortgage is harder to plan around.

    What we do

    Rent in your account on the 10th

    Every month, without you chasing it. The statement goes out the same day, itemised, with the invoices attached.

  • The problem

    A fee you only hear on a sales call

    You cannot compare managers until you have sat through every pitch.

    What we do

    Our fee is on the website

    8% to manage, $899 to lease. Charlotte firms typically charge 8-10%, and 10-12% on single-family. You should not have to book a call to find out what something costs.

  • The problem

    Repair bills with something added on top

    You pay more for the same repair, and cannot tell by how much.

    What we do

    No markup on maintenance

    You pay the contractor's invoice exactly as written. We take nothing on top of it, which removes any reason for us to prefer an expensive trade over a good one.

  • The problem

    A contract you cannot leave

    An exit fee keeps you with a manager long after they stopped trying.

    What we do

    Cancel whenever you like

    No penalty, no exit fee, no notice period. We would rather earn it every month than hold you to a contract.

  • The problem

    Not knowing how the resident was chosen

    Screening that changes from one applicant to the next is how bad placements happen.

    What we do

    The same criteria for every applicant

    Credit, income, employment, rental history and a background check, applied identically to everyone. It is the law, and it is also how you end up with residents who stay.

  • The problem

    Calls that end in a voicemail

    A small leak becomes a ceiling while you, or your resident, wait to hear back.

    What we do

    A person answers the phone

    Your portfolio manager by name, not a ticket number. Residents get the same, which is most of why they renew.

What we do

Everything a rental needs, from one office.

Full management, leasing only, a sale, or just an honest number. Press a card and it goes into the form below with the fee attached.

Each fee is the whole fee: no setup charge, no markup on maintenance, and you can cancel whenever you like.

Owners and residents

Everything in one place, for both of you.

An owner and a resident want different things, so each gets a portal of their own, and neither has to call the office to find out what is happening.

For owners

Your statement, on the 10th

  • An itemised monthly statement with every invoice attached
  • A year-end 1099 and expense summary, ready for your accountant
  • Inspection photographs, inside and out, twice a year
  • Every repair with its quote, its invoice and who did it
Talk to us about your property

For residents

Rent, repairs and your lease

  • Pay rent by card or bank transfer, or set it to go automatically
  • Report a repair with photographs and see who is coming, and when
  • Your lease, your notices and your receipts in one place
  • Emergencies go straight to the on-call coordinator, day or night

No heat, no water, flooding or gas skip the queue.

What we charge

$899 to lease. 8% to manage.

No setup fee, and no markup on maintenance.

  1. Full managementLeasing, rent collection, maintenance, inspections and reporting.8%of collected rent
  2. Leasing onlyWe find and screen the resident. You manage from there.$899one-off
  3. SetupOnboarding, marketing and photography are included.$0
  4. Maintenance markupYou pay the contractor's invoice exactly as it is written.$0
Included at no chargeRent analysisOnboarding and setupMarketing and photographyTwice-yearly inspections

Charlotte managers typically charge 8-10% of collected rent, and 10-12% on single-family. Leasing fees run from half a month's rent to a full month. Ours are at the bottom of both, and they are published. Applicants pay a $55 application fee for the credit and background check, and the deposit is normally one month’s rent, set by the owner and shown on every listing.

Three promises, in writing

Leasing guarantee

If we have not placed a qualified resident within 21 days of the property going live, the leasing fee is waived.

Eviction guarantee

If a resident we placed is evicted within the first 12 months of the lease, we re-lease the property at no charge to you.

Walk-away guarantee

Cancel the management agreement at any time, with no penalty and no exit fee. We would rather earn it every month than lock you in.

For owners

What should your property rent for?

Charlotte market rents by bedrooms, neighborhood and condition. No form, no phone number, and no call to book first.

Bedrooms
Condition

Likely rent

$2,550 – $2,950a month

3-bed in Myers Park, standard condition.

You keep, after our 8%

$2,530a month

On the midpoint. No setup fee, no markup on maintenance.

Worth knowing

Updating it, with fresh paint and a newer kitchen and baths, would add about $220 a month.

Get this in writing

A working range from comparable Charlotte rentals. The figure we put in writing comes after we have seen the property.

Where we manage

What a home rents for, across Charlotte.

Every neighborhood on the model is a real part of Charlotte, its ground warmer where typical rent runs higher. Tap a neighborhood to fly in and see what a 2, 3 or 4-bed home there rents for.

Building the model…

The ground warms from green to gold as typical rent rises.

$1,890$3,120

Pick a window (optional)

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Free · No obligation

What people say

From owners, and the people who live in their homes.

Both sides, because a resident who is looked after is a resident who renews, and that is most of what keeps a rental earning.

★★★★★
“Statement lands on the 10th every month without me chasing it. Three years now and I have never once had to ring and ask where the rent is.”
David H.Ballantyne · Full management
★★★★★
“Listed on a Tuesday, three applications by the weekend, signed inside two weeks. The screening report they sent was more thorough than anything I would have done myself.”
Simone C.Plaza Midwood · Leasing only
★★★★★
“Reported a dead water heater at 9pm on a Sunday. Had a reply within the hour and someone out the next morning. As a renter that is genuinely unusual.”
Marcus B.Resident, South End · Maintenance
★★★★★
“We moved out of state and kept the house. Honestly forget we own a rental most months, which is the point.”
Ellen and Ray P.Huntersville · Full management

Straight answers

Questions we get asked.

Something else?

(704) 555-0164

Monday to Friday 8:30am-5:30pm.
Resident maintenance emergencies answered 24/7.

What do you charge?

8% of the monthly rent for full management, or $899 as a one-off if you only want us to find and screen the resident. No setup fee, and we do not mark up maintenance invoices.

When do I get paid?

Owner disbursements and statements go out on the 10th of each month.

Am I locked into a contract?

No. You can cancel at any time with no penalty and no exit fee.

How do you screen residents?

Credit, income verification, employment, rental history and a criminal background check, applied identically to every applicant.

How long does it take to rent a property?

That is what our leasing guarantee covers: if we have not placed a qualified resident within 21 days of the property going live, the leasing fee is waived.

Do you mark up repairs?

No. You pay the contractor's invoice as it is written, and we take nothing on top of it.

What happens if a resident stops paying?

We serve notice on the schedule North Carolina requires and keep you informed at each step. If a resident we placed is evicted inside the first year, we re-lease the property free.

I'm a resident — how do I report a repair?

Through the resident portal or right here in this chat. Anything involving no heat, no water, flooding or a gas smell is treated as an emergency and goes through immediately.

Do you manage short-term rentals or HOAs?

No. We do long-term residential only — single family homes, townhouses and small multi-family.

Can you sell a property for me?

Yes. Listing side is 2.5%. The advantage of selling through the firm that manages it is that we can show a buyer what it actually earns, and hand it over with the resident and the lease already in place.

Get started

Let’s talk about your property.

A free rent analysis, our fee in writing, and no pressure afterwards.